This is the third in a 5 part series (published weekly) written by guest author Amber Sutherland a banker who understands technology who currently works for Silent Eight an AI-based name, entity and transaction adjudication solution provider to financial institutions. Click here for Index and Part 1.
Many financial institutions have the dueling mandates to be both innovative and transform digitally, but also to rationalize vendors. So, when considering artificial intelligence solutions, which are often niche, it’s worthwhile finding out:
- How the vendors decide to build out features;
- Whether they are willing to customize their offering for you;
- How reliably they’ve delivered on features in the past; and
- Whether what’s on their roadmap adds value for you.
This way you can ensure that the decision you’re making is one that is future-proofed and set up for longevity.
Stay tuned next week for Part 4. Is it better than what you have now?
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