The last mile of prescription refills remains a frustrating, friction-filled experience. Pharmacy apps make the act of refilling a breeze. Text prompts offer reminders that prescriptions are ready. At that point, the slick user experience quickly unravels. The quick trip to the pharmacy becomes a patience-testing wait in a long line behind that one customer who requires […]
Can Click-And-Collect Innovate Pharmacy’s Last Mile?
January 11, 2019 | PYMNTS | Shares: 2